Terms & Conditions

In-Store Consumer Returns Policy

Any item may be returned for refund or exchange within 30 days of purchase providing that the product has not been opened or used. (excludes iTunes gift vouchers and CTOs)
Apple products purchased from Western Computer that are faulty within 30 days of purchase may be returned to store for replacement or refund. (excluding printers)
All Apple products are covered under a one year warranty unless AppleCare Protection Plan is applied to certain items. Western Computer can support all warranty issues on your Apple products.
Faulty non Apple hardware and accessories may be returned up to 12 months after the purchase date. These items will be repaired or replaced.
Manufacturers warranties are not covered in store once the item is over 12 months old.
A valid proof of purchase is required for all returns.
Software cannot be returned once opened or downloaded.
This does not affect your statutory rights.
For information on our two year guarantee terms and conditions, please click here.