Careers at Western Computer
Work with a team of Apple enthusiasts.

Customer Service Administrator
Cheltenham | Head Office

Join us at our head office.

We are looking for an Operations & Customer Service Support with a passion for Apple technology to join us at our Cheltenham based head office.

About You

You’re an organised and confident individual looking for a new challenge. You have exceptional communication skills, both verbally and written. You’ll have experience in Operational and administration roles as well as customer services. Experience with eCommerce platforms would be of significant advantage. Basic IT website skills required.

 

To apply for  this position please email your CV to the below contact.
tyla.hutchinson@western.co.uk

Key Responsibilities

• Contributing towards daily operational and marketing/eCommerce tasks.
• Customer communications via phone calls, emails and website chat features.
• Liaising between customers and store colleagues to provide updates on orders and repairs.
• Daily operational tasks involving reports, order management, couriers, claims, device enrolment and stock management. You will also be involved in managing our Mailchimp database & Google reviews.
• Administrative tasks related to sales, marketing and product. Ensuring the smooth running of operations between all areas of the business.
• E-commerce tasks including basic maintenance of the website such as stock management, creating product listings, updating pricing/promotions and online customer communication.


Service Technician Trainee
Oxford

This is a fantastic opportunity to kick-start your career in IT!

We only deal with Apple products, servicing thousands of Macs, iPhones and iPads each year. You will learn how to work on all Apple devices, receive on-site training from our team and eventually become a fully trained Apple Authorised Technician.

About You
We are looking to hear from young individuals with a keen interest in IT and technology – this may be displayed through your studies at school, college or your interests. No experience needed.

You will have:
• A passion for working with computers and technology
• Self-motivated with a good work ethic
• Ability to work as part of a team and also independently
• Willingness to learn and progress within the industry
• Excellent communication and interpersonal skills
• An aptitude for problem solving

To apply for the below position please email your CV to the below contact at your chosen location.

Oxford: Justin.powlesland@western.co.uk


Service Technician 
Oxford | Chelmsford | Preston

This is a fantastic opportunity to kick-start your career in IT!

We only deal with Apple products, servicing thousands of Macs, iPhones and iPads each year. You will learn how to work on all Apple devices, receive on-site training from our team and eventually become a fully trained Apple Authorised Technician.

About You
We are looking to hear from young individuals with a keen interest in IT and technology – this may be displayed through your studies at school, college or your interests.

You will have:
• A passion for working with computers and technology
• Self-motivated with a good work ethic
• Ability to work as part of a team and also independently
• Willingness to learn and progress within the industry
• Excellent communication and interpersonal skills
• An aptitude for problem solving

To apply for one of  these positions please email your CV to the below contact at your chosen location.

Oxford: Justin.powlesland@western.co.uk
Chelmsford: brad.barnes@western.co.uk
Preston: danielcooper@western.co.uk


Sales Advisor 
Oxford | Preston | Cheltenham | Leamington | Chelmsford

Join us at our Apple Premium Reseller Stores, a unique place where people come to discover Apple products. Be part of our team at Western and show your passion and expertise as you connect customers with Apple products.

Ideally, you will possess:
• An understanding and passion for Apple technology
• A retail or customer service background
• The skills to understand a customer’s needs and provide the right solution
• A friendly, confident personality with good communication skills
• An organised and professional manner

To apply for one of  these positions please email your CV to the below contact at your chosen location.

Oxford: Justin.powlesland@western.co.uk
Preston: danielcooper@western.co.uk
Cheltenham: joost.smit@western.co.uk
Leamington: Satwant.basi@western.co.uk
Chelmsford: brad.barnes@western.co.uk

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Western Computer