Fantastic service! I’ve had some issues with my 3 year old iPhone holding its charge. western Computer have changed my battery and been incredibly helpful getting my phone all back to how it should be. Jack was great to deal with and very knowledgeable and nothing was too much trouble! Great service! Thanks so much!

Excellent service. Went in today having been told elsewhere I would need a new phone and they fixed it easily with no cost having worked out the problem. Thank you 😊

I was having issues restarting my phone. Travelled 1hr+ from Cambridge to this branch to get it sorted. Was very very happy with the service provided. Both Maria and Atlas were professional and calm when attending to my issue. Keep up the service! Very impressed 🙂 My phone issue was settled at the end. Thank…

incredible service today from Jack. Helped get my Mum’s iPad back up and running. Explained it in simple English so she’d understand, told her of all the costs that might be involved upfront and made sure she had her iPad back the way she wanted before she left the store. Even pulled a chair out…

Great service. Two guys working today were helpful and professional. Would recommend 👍🏽

Came in last week saw a guy called Alex who appeared to be alone in the store. Was taking time with each customer and carefully explaining all relevent details to each and every customer despite one particular lady being particularly unpleasant and impatient. Have nothing but praise for both this worker and the whole store…

I called in for advice as to why my iWatch was not functioning properly, the chap immediately checked it over and determined that dirt under the crown wheel was the fault, moments later he had cleaned it and I waled out happy with additional words of advice. Plus no charge. Excellent service, thank you!

Flawless response on the telephone and flawless response in store. Superb service beyond the call, extremely helpful, knowledgable, obliging, patient and considerate. There is simply put nowhere else you'll get the personal touch you get here.

Exceptional customer service. I visited the store today with a very old Mac and the guys in there were so knowledgeable and helpful. They got my Mac back up and running meaning I didn't have to spend lots of money on a new one when they could have easily swindled me into buying new. I…

I really recommend this place. Aidan was very friendly and helpful as he helped solve my mysterious phone microphone issues. Super professional team!

Was requested by apple to come in to Western Computer to fix my MacBook software issue. The lads are fantastic here, took me through every step to finding the issue and resolving it. Best service. well recommended.

Best service and staff in the world! Seriously efficient and kind people by far the best I have ever come across. Nothing was too big or small for hem to help me. Will be back for EVERYTHING

Popped in on the off-chance that they could help with my phone (completely frozen) having tried all the internet suggestions. Less than five minutes later it was sorted and I was on my way. Really helpful and fantastic service.

Took my iPhone in as it wasn’t charging and felt like the cable wasn’t connecting properly. Was helped quickly and professionally and after a quick clean it’s all sorted! Highly recommend as these guys are so much more knowledgeable than other tech shops around town

Amazing, quick, quality service! super friendly staff! had issues with my charging port and the gents fixed it for free! a must visit for iPhone related issues

Have gotten my phone fixed a couple of times here. Always really quick and hassle free. And so much easier then travelling to Birmingham for the Apple store.

I ordered an iPhone 13 Pro Max and collected it on 20/07/22. I was served by Erin who set up the new ‘phone for me. Erin, was patient, courteous and very helpful. Nothing was too much trouble. Excellent customer care from Western Computer, Chester. Thank you.

We have been loyal clients of Western Computer, Cheltenham for years. Whenever we are buying apple products, getting help or advice from all of the knowledgeable and friendly staff, we feel in safe hands. The service is, to put it bluntly, phenomenal and I can honestly say, I wouldn't ever consider going anywhere else. The…

Fantastic service today! Staff were awesome and I always assumed this was a shop that sold refurbished Apple items! Couldn’t have been more wrong! Official apple supplier. My battery replacement was completed on site. Fast and efficient service. Thank you for a great experience ⭐️⭐️⭐️⭐️⭐️

I received the most amazing service on Saturday. Everyone was extremely friendly and so patient answering my many questions. Their product knowledge was fantastic which meant I left with exactly what I wanted and needed. Thank you 🙂