Can’t thank Sam B enough for the help provided! Both members of staff who were on the shop floor were very quick and eager to help! I thought my camera lens had smashed and Sam was very helpful and managed to resolve the issue there & then! Thank you again Sam for your efforts!

Excellent customer service by Jack and the other guy (I forgot to ask his name). Both of them are really friendly, not a pushover and explain the product throughly. Keep it up!

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

I found Western Computers (Oxford) through the Apple support app. From my initial call through to the resolution of the issue, Abby and the team were fantastic. Abby offered great customer service at 'front of house' and was exceptionally helpful. The team managed to resolve the issue I was having with my phone within the…

Toofair was extremely helpful. Went above and beyond expectation. Happy with my new iPhone 16 pro max

I had an excellent experience in this store when buying a new IPad. The staff are very friendly and helpful. The manager dealt with my purchase, and you couldn’t wish for a more easy experience. I also noticed the other staff dealing with customers, they were friendly, patient and professional. Being an older customer as…

Had top class and very friendly help from Steve regarding some airpods I'd bought. I would absolutely recommend whether buying or needing help/Apple expertise on products. Will visit again!

The battery for my iphone had to be replaced today and the service I received was truly exceptional. From first telephoning yesterday when the Store Manager himself answered the phone very promptly, to receiving my phone today, I was hugely reassured by Matt's excellent customer service because he explained everything really clearly and gave me…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I had a great experience at Western Computer for my iPhone repair. Justin provided excellent service, and Arthur, the technician, kept me informed throughout. The repair was fast, my phone looks spotless, and the speakers are even louder now. Highly recommend!

Today I received a 5 star service from Matt. I changed my password on my email account however had trouble changing them on mail on my apple mac, iPad & iPhone, he deal with it will professionalism. I have always received excellent service.

The staff that took care of me at this shop - Justin and Abby - were absolutely outstanding in every way. They went completely above and beyond to ensure that I was given the best possible outcome regarding a repair to my iPhone which required a completely new device, alongside my dealing with an awful…

I saw the wonderful and helpful Matt today at the Cheltenham branch to help me with my IT problems. Nothing that I asked was a problem for him and he was very patient with this senior citizen. I left with a load lifted from my shoulders as I thought that this was not going to…

Toofair was very lovely, quick and helpful! Instantly felt comfortable around him and the rest of the lovely staff at the shop!

Just had my screen repaired here in an hour!!! Under Apple warranty too so even better! Booked online through apple support. Steve was so helpful! Very friendly and professional. Would highly recommend! Thank you so much guys! 💙💙💙

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

Superb service, Jack explained the process and had my Mac back to me the same day. The chester store saved me a trip to Liverpool too. Thank you again.

I had an excellent experience with the technical support team regarding my MacBook, which wasn't powering on. Arthur, the technician, was incredibly responsive, replying to my concerns quickly and resolving the issue without any additional cost. His professionalism and expertise were top-notch! I also want to give a special mention to Robert, who handled my…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Went into store in Chelmsford popped into Western computer store ( Apple). Was met by Sam B. What a fantastic, advice, service and left with a really positive feeling of being valued as a coutomer and person. Thank you Sam for making my shipping experience a pleasure.