Perfect service from Sammi who sorted my issue out in 10 minutes flat. Brilliant service - how nice to be surprised when we are so often disappointed. Cannot recommend highly enough.

Amazing service. Took my phone in with malfunctioning screen and they repaired it in less than 2 hours and under warranty - not everyone would take the time to do that and I am most appreciative. They also helped at the same time with a query on an iPad. If you need to buy, get…

I had a great experience at Western Computer for my iPhone repair. Justin provided excellent service, and Arthur, the technician, kept me informed throughout. The repair was fast, my phone looks spotless, and the speakers are even louder now. Highly recommend!

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

Came into the store with some issues with my ipad I was greeted by Sam B and he was extremely welcoming and helped me to work out what I needed to do to fix it, will definitely be coming here in future!

Had top class and very friendly help from Steve regarding some airpods I'd bought. I would absolutely recommend whether buying or needing help/Apple expertise on products. Will visit again!

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Can’t thank Sam B enough for the help provided! Both members of staff who were on the shop floor were very quick and eager to help! I thought my camera lens had smashed and Sam was very helpful and managed to resolve the issue there & then! Thank you again Sam for your efforts!

Just had my screen repaired here in an hour!!! Under Apple warranty too so even better! Booked online through apple support. Steve was so helpful! Very friendly and professional. Would highly recommend! Thank you so much guys! 💙💙💙

Great customer service! Sam B was a massive help sorting out issues I had on one of my iPhones. Would recommend!!

MacBook screen developed a fault but still just in warranty. Great service and really friendly staff who did a great job convincing Apple it was a fault and not user error. Couldn’t be happier with their service super fast turn around time, just two days to get a replacement and fix … a well deserved…

Sammy was amazing, really helped me out sorting out my iPad. Would 100% recommend, great service and the staff are all so friendly! Much better than the apple shop too

I saw the wonderful and helpful Matt today at the Cheltenham branch to help me with my IT problems. Nothing that I asked was a problem for him and he was very patient with this senior citizen. I left with a load lifted from my shoulders as I thought that this was not going to…

I had an excellent experience with the technical support team regarding my MacBook, which wasn't powering on. Arthur, the technician, was incredibly responsive, replying to my concerns quickly and resolving the issue without any additional cost. His professionalism and expertise were top-notch! I also want to give a special mention to Robert, who handled my…

The battery for my iphone had to be replaced today and the service I received was truly exceptional. From first telephoning yesterday when the Store Manager himself answered the phone very promptly, to receiving my phone today, I was hugely reassured by Matt's excellent customer service because he explained everything really clearly and gave me…

My iPhone showed a fault with the SIM card. I was dealt with straightaway and the phone was tested with no fault showing. I was advised to request a new SIM card from my phone network provider, which did the trick and my phone now works. I offered to pay for their work but was…

The staff that took care of me at this shop - Justin and Abby - were absolutely outstanding in every way. They went completely above and beyond to ensure that I was given the best possible outcome regarding a repair to my iPhone which required a completely new device, alongside my dealing with an awful…

Amazing service, Brad W was great, couldn’t have asked for more. And the little name badges they use are great, saved me so much time to review the company as they had a QR code on back of the name badge seamless and highly recommend Western Computer.

Great experience all round, very understanding of the situation and got my phone back to me before I was expecting. Excellent customer service and great at explaining any information I asked for

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.