Had a great experience at iStore Oxford. Angus was incredibly patient and kind with my elderly mum, who had lots of questions. The whole team was friendly and approachable, and we left with our issue fully resolved. You know it’s a solid place when Apple themselves refer you there in the absence of a local…

just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

Went in today as my son had smashed his new I phone with a dumb bell! We couldn’t access anything so couldn’t claim on insurance as we couldn’t turn off his ‘find my iPhone’. Louis helped us and was amazing. Sorted it out in under 10 minutes and even helped me with my insurance claim…

10/10 amazing! Had a smooth and great experience at Western. I have been looking for a new iPad and was kindly assisted by Rhys who was extremely knowledgeable and friendly, he helped my decision and informed me of the in-store offers available. Would definitely recommend this store.

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Stephen Giles is a credit to the Chester store, nothing too much for him. No question to stupid. We will be back to Western Computer due to the service received by him. Thank you

Absolutely fantastic customer service, very attentive very friendly. The technician knows what he’s doing and had my phone fixed in 2 hours on a Sunday which is rather astonishing. They genuinely care about the customers and provide a top quality service that you rarely get nowadays, truly a cut above the rest and so I…

Super nice and friendly staff! Special mention to Arthur who was able to help me solved my screen issue with my laptop very kindly. Highly recommend!!

I had an excellent experience with the support team today! My iPhone stopped charging during the night for no apparent reason, and the team quickly diagnosed the issue. They not only solved it but also provided me with a new charger, as my old ones seemed to be incompatible—completely free of charge! Everyone was professional,…

I went to the iStore in Chelmsford. I got assisted by Deen. He was very helpful in answering all the questions I had. Especially as I have not owned an Apple device before. He even showed me some of the excesories, that I could use with my iPhone. He is a great addition to the…

I recently bought the iPhone 16 Pro Max from water computer and I couldn't be happier with the entire experience. The ordering process was smooth and hassle-free. The staff - manager Brad b was extremely helpful and knowledgeable, answering all my questions and making sure I got the right model and storage option. Highly recommend…

Steven was fantastic, incredibly knowledgeable and patience of a saint! Thank you for being such a great help and resolving the issue I had with the iMac and iPhone. 10/10 service, highly recommend. Fortunate to have this place in Chester!

Joost, was so informative, helpful and extremely patient with our questioning when considering an updated model of phone. His knowledge was extreme and questioning to how I currently used my found to establish the correct model for my new purchase. Thank you once again Joost would highly recommend you and your staff. Nothing was too…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

Fabulous service and value when buying my new phone last week. Process made very easy by the salesman who gave me great advice and transferred all data from my old phone to my new phone. Would definitely recommend.

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

The service here from everyone was perfect but a special mention to Jack who offered great advice and went the extra mile. I cannot recommend this place enough. Thank you to all at iStore 🙂