Our online store brings you all the convenience of online shopping with support from our friendly in-store Apple experts.
How lucky we are to have Western Computers close by. My wife and I have always bought all our kit from the excellent staff. Today Pete in Cheltenham and Justin in Oxford were just so efficient, informative and friendly in quickly getting some Apple Pro Pods to us. How great it is to talk to…
10 out of 10! Amazing service, super friendly and supportive stuff. Went there because my MacBook Pro crashed and I could not access my files. I talked to an extremely nice guy who tried everything to help me - and it worked! Fantastic, thanks so much!
Really impressed with the say they've repaired my computer. I have a 2015 retina macbook pro and they did a great job of replacing the battery but also doing a recall on my anti-glare. My computer feels like new, they also cleaned/or replaced the keys so it literally feels like it's brand new. Their expertise…
Really helpful staff, Lauren and Andy. Good experience. I recommend this store!
Ordered online. Had the best offer around on the new M1 macbook pro 13" - called as I overlooked the delivery time and Pete was quick and fun to deal with over the phone! 10% off apple is a great on a just released product.
Superb experience at Western. Easy to enquire about what was available - seamless payment through online portal - and product delivered in under 3 days. Spot on. Will certainly go back to WC Oxford. If you also do - ask for Peter. Top top service.
Great service! I was referred here by apple to get my phone battery replaced. They fixed it very quickly and communicated clearly. Very professional experience, thank you.
What a brilliant team. They are quite simply exemplars of customer care. I cannot fault the service received here.
Good old fashioned customer service. Davey the Retail Director (HQ), was so helpful and passed on my concerns to Paul (Cheltenham Manager) who helped me resolve it. Matt (Cheltenham Assistant Manager) was helpful in providing options for me. Much better than buying from Apple directly. I will make sure next time I buy an Apple…
Big thanks to Pete for his flawless service! Placed a custom order on the Friday, and it arrived the following Monday. All with clear and professional advise, can't beat that.
Have been using Western for years with my business now and they have been nothing but polite and always offers great service
Great service. I took an iPhone X in for a battery replacement just before Christmas. They didn't have the battery in stock, but it was delivered and installed the following day, enabling me to collect the phone less than 24 hours after originally dropping it off.
I had a problem sending emails on both iPad and iPhone . Lauren was really helpful and all sorted .Excellent service , very professional and friendly. Highly recommended .Audrey
Always very polite, a bit hesitant as hgiving me bad news and didn't know for certain if the suggested solution would work. know all your staff are trained to do it as good customer relations, but to keep having your name said at the end of every other sentence is irritating!. You can't help the…
Brad, the manager was absolutely brilliant. He helped me fix the problem with my macbook pro. Very nice and helpful.
Very friendly and amazing service. The staff were incredibly helpful. Ryan, the engineer serviced my MacBook Air in no time at all. Even in a time such as, this with Covid etc. they have made preventative measures to keep both staff and customers safe. I recommend and support the staff and store 🙂
Referred to Western Computer by Apple for a phone repair. Booking was straight forward and when dropping the phone off I was greeted by Paul. He explained the turn around time and process. I received a notification within the hour that the technician Carl was investigating the issue and an hour later to say the…
Staff is always very knowledgeable and helpful. Brad helped me out to order a new macbook pro and helped me pick the right one for me. I would reccomend this store to anyone looking for new apple products!
Fantastic service, would definitely recommend for anyone experiencing tech related issues. Super fast with great customer service. Excellent.
had the best service that i'v ever experienced , from this store