had the best service that i'v ever experienced , from this store

Superb service provided by Joe in Cheltenham store. Extremely patient with setting up devices. Totally recommend Joe, who went the extra mile to help. Thank you so much Joe.

Referred to Western Computer by Apple for a phone repair. Booking was straight forward and when dropping the phone off I was greeted by Paul. He explained the turn around time and process. I received a notification within the hour that the technician Carl was investigating the issue and an hour later to say the…

Unbelievable service. Cant speak highly enough of the 2 gentleman that served me and the communication throughout the whole experience. Had an issue with my Air Pods, they were sent away quickly with regular email updates which ended in me receiving brand new Air Pod pro's because they couldn't be fixed. Taken to shop on…

Really impressed with the say they've repaired my computer. I have a 2015 retina macbook pro and they did a great job of replacing the battery but also doing a recall on my anti-glare. My computer feels like new, they also cleaned/or replaced the keys so it literally feels like it's brand new. Their expertise…

Great service! I was referred here by apple to get my phone battery replaced. They fixed it very quickly and communicated clearly. Very professional experience, thank you.

10 out of 10! Amazing service, super friendly and supportive stuff. Went there because my MacBook Pro crashed and I could not access my files. I talked to an extremely nice guy who tried everything to help me - and it worked! Fantastic, thanks so much!

Staff is always very knowledgeable and helpful. Brad helped me out to order a new macbook pro and helped me pick the right one for me. I would reccomend this store to anyone looking for new apple products!

Very impressed with their customer service. They listen to your requirements and advise accordingly without just taking your money.

Always very polite, a bit hesitant as hgiving me bad news and didn't know for certain if the suggested solution would work. know all your staff are trained to do it as good customer relations, but to keep having your name said at the end of every other sentence is irritating!. You can't help the…

Superb experience at Western. Easy to enquire about what was available - seamless payment through online portal - and product delivered in under 3 days. Spot on. Will certainly go back to WC Oxford. If you also do - ask for Peter. Top top service.

I attended the store today as a walk in and Bradley (and Brad) were extremely helpful and friendly. Bradley did a great job assisting me and getting my oily phone booked in. I would highly recommend them for any phone/pc issues. A credit to Western Computer. Thank you again guys, I really appreciated your emergency…

Brad, the manager was absolutely brilliant. He helped me fix the problem with my macbook pro. Very nice and helpful.

I would 10/10 recommend Western Computer. They did an amazing job for me, and made an extra effort to get it done early because I told them I was leaving the next day. They were very warm and friendly, and I never felt stupid asking a question about the technology. Before I left they made…

Fantastic service, would definitely recommend for anyone experiencing tech related issues. Super fast with great customer service. Excellent.

How lucky we are to have Western Computers close by. My wife and I have always bought all our kit from the excellent staff. Today Pete in Cheltenham and Justin in Oxford were just so efficient, informative and friendly in quickly getting some Apple Pro Pods to us. How great it is to talk to…

Very friendly and amazing service. The staff were incredibly helpful. Ryan, the engineer serviced my MacBook Air in no time at all. Even in a time such as, this with Covid etc. they have made preventative measures to keep both staff and customers safe. I recommend and support the staff and store 🙂

I have had very troublesome MacBook Air which has been in and out of the Western Computer service department a few times over the last 2 months They have gone above and beyond to repair it for me and have have been really communicative and helpful throughout the process. I would highly recommend their service.…

I had a problem sending emails on both iPad and iPhone . Lauren was really helpful and all sorted .Excellent service , very professional and friendly. Highly recommended .Audrey

Ordered online. Had the best offer around on the new M1 macbook pro 13" - called as I overlooked the delivery time and Pete was quick and fun to deal with over the phone! 10% off apple is a great on a just released product.