Apple Certified Mac Repairs
As an Apple Authorised Service Provider, all our service centre technicians are trained and certified by Apple. Our service centres and working practices are subject to regular Apple quality control to ensure that we maintain the highest standard of customer care and technical expertise. Our service technicians will only use genuine Apple authorised parts.
Out of warranty repairs
We are able to facilitate out of warranty repairs on your Mac. There is a non-refundable inspection and diagnosis fee for any device that is out of warranty when booked in for service. We charge an initial diagnosis fee, you will then receive a quote for parts if required.
Before your visit
Please ensure that the below steps are taken, failure to do so may result in your device not being able to be worked on.
Find My turned off
Please ensure Find My is turned off on your device. If enabled when the device is being worked on, our service technicians will be unable to complete any work. Find out how here.
Back up your data
Please make sure you have a back-up of your data before your device is handed in for repair. Depending on the service required, data and applications stored on the device will be erased or the device may be replaced. To the extent where applicable by law, Western Computer is not responsible and cannot be held liable for any data or consequential loss that may occur as a result of the services we provide. For advice on how to back up your iPhone, please visit here.
Read our frequently asked questions here.