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El Capitan 101+201: Mac OS X Support and Server Essentials Bootcamp

£1,599.00 + VAT

About El Capitan 101+201: Mac OS X Support and Server Essentials Bootcamp

Our El Capitan 101+201: Mac OS X Support and Server Essentials Bootcamp course is a combined delivery of the Apple Certified El Capitan 101 and our own El Capitan 201 courses and associated certification exam. This hands-on course provides an in- depth exploration of functionality and troubleshooting in OS X and the best methods for supporting users of OS X systems.

Upcoming Course Dates

17th-21st October
21st-25th November


£1,599.00 + VAT

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  • Description
  • Course information
  • El Capitan 101+201: Mac OS X Support and Server Essentials Bootcamp

    Course Objectives

    Our El Capitan 101+201: Mac OS X Support and Server Essentials Bootcamp course is a combined delivery of the Apple Certified El Capitan 101 and our own El Capitan 201 courses and associated certification exam. This hands-on course provides an in- depth exploration of functionality and troubleshooting in OS X and the best methods for supporting users of OS X systems.

    This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network- based services, such as file sharing, authentication, and printing. Tools for managing and deploying OS X and software updates are also covered.

    Who Should Attend?
    • Help desk specialists, technical coordinators, service technicians, and others who support Mac users.
    • Technical support personnel in businesses that use Mac computers.
    • Technical coordinators or power users who manage networks of computers running OS X—such as teachers and technology specialists who manage networks or computer labs.

    What You’ll Learn
    • The troubleshooting process and how to use tools and resources.
    • Features and functionality of OS X El Capitan, including how to find more information.
    • How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification.
    • The features and functionality of OS X Server for El Capitan.
    • How to configure essential services on OS X Server for El Capitan.
    • How to use OS X Server tools to monitor and troubleshoot services.
    • Effective use of OS X Server to manage a small network of Mac computers and users.
    • How to manage access to files and services.

    Prerequisites
    • Knowledge of OS X and basic computer navigation.
    • Experience with OS X in a network environment.

    Get Certified
    Demonstrate your knowledge by passing the OS X Support Essentials exam and earning Apple Certified Support Professional (ACSP) certification. This exam is available at an extra £85+VAT.

    How Do I Book?
    To book a training course, please call our Training Coordinator on 0117 922 5661 or alternatively send an email to trainingenquiries@western.co.uk


  • Course Duration: 5 Days

    Course Outline

    El Capitan 101: Mac OS X Support Essentials

    Part 1: Installation and Configuration
    • Install OS X El Capitan.
    • Setup and configuration.
    • OS X recovery.
    • OS X software updates.

    Part 2: User Accounts
    • User accounts.
    • User home folders.
    • System security.
    • Keychain management.

    Part 3: File Systems
    • File systems and storage.
    • FileVault 2.
    • Permissions and sharing.
    • File system troubleshooting.

    Part 4: Data Management
    • Hidden items and shortcuts.
    • System resources.
    • Metadata and Spotlight.
    • File archives.
    • Time Machine.

    Part 5: Applications and Processes
    • Application installation.
    • Document management.
    • Application management and troubleshooting.

    Part 6: Network Configuration
    • Network essentials.
    • Advanced network configuration.
    • Network troubleshooting.

    Part 7: Network Services
    • Network services.
    • Host sharing and personal firewall.

    Part 8: System Management
    • Peripherals and drivers.
    • Print and scan.
    • System troubleshooting.

    El Capitan 201: Mac OS X Server Essentials

    Part 1: Configuring and Monitoring OS X Server
    • Installing OS X Server.
    • Providing DNS.
    • Exploring the Server app.
    • Backing up OS X Server.

    Part 2: Configuring Accounts
    • Managing Users and Groups.
    • Configuring Open Directory services.

    Part 3: Managing Devices with Configuration Profiles
    • Configuring OS X Server to provide device management.
    • Managing OS X and iOS devices with Profile Manager.

    Part 4: Sharing Files
    • Configuring the File Sharing Service. 
    • Defining File Access.

    Part 5: Implementing Deployment Solutions
    • Leveraging NetInstall.
    • Creating and deploying OS X images. 
    • Caching Content from Apple.

    Part 6: Providing Network Services
    • Offering Time Machine Network Backup. 
    • Providing DHCP and VPN services.
    • Hosting Websites and Wikis.