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Read our Reviews

starstarstarstarstar Great service. Justin, the manager, helped me despite being told at other stores that the issue was not one that could be resolved. I highly recommend this store when it comes to all your Apple needs.

starstarstarstarstar Needed some replacement AirPod Pro tips, super helpful on the phone, arranged for me to collect the same day. Highly recommended! #shoplocal

starstarstarstarstar Luckily, I live and work around the corner from Western Computers so can easily pop in at anytime. Obviously, this is convenient to view and buy items but the store really comes into its own in answering difficult IT questions. Often this takes only a minute or two and the team are always professional and…

starstarstarstarstar I highly recommend Oxford Western Computers, l had an amazing first class service from the time l walked into the shop until l had my iPhone sorted out . Aidan the Assistant Manager attend and stayed with me throughout explaining all the processes, options available for me and reassured in the event things did not…

starstarstarstarstar I attended the store today as a walk in and Bradley (and Brad) were extremely helpful and friendly. Bradley did a great job assisting me and getting my oily phone booked in. I would highly recommend them for any phone/pc issues. A credit to Western Computer. Thank you again guys, I really appreciated your emergency…

starstarstarstarstar We recently purchased a iPhone 12 from Western Computer and took advantage of their personal setup. Joe, who served us and did the setup was a very competent and professional staff member and I can highly recommend him for future client. Thank you for your good services, Joe.

starstarstarstarstar Western's service is excellent. My father struggles with his technology, but it's necessary for us keeping in contact. Western were incredibly helpful and sympathetic in looking after him, and went above-and-beyond my expectations in getting his devices and services set up. 5-stars, would recommend!

starstarstarstarstar I had a broken laptop which Apple support wanted to charge me a lot of money for. I took it to Western Computer in Cirencester and was met with super friendly staff who were keen to help. My computer got fixed for a friction of what Apple had asked for. I felt that they were…

starstarstarstarstar Joost and the team went above and beyond to turn around my laptop repair in a timely manner. I was expecting a week, and it only took 3 days. Friendly and professional, they were able to get my work covered by an Apple repair program so I only had to cover the diagnostics fee. Very…

starstarstarstarstar Fantastic service today, buying new iPhone, transfer of data to new iPhone (thank you!) and also buying new desktop. Aidan spent about 2 hours with us. All staff lovely. Totally delighted, thank you.

starstarstarstarstar My MBP is essential for my work & business and to be without it for the standard response of 7-10days is a tough pill to swallow. I have a spare, I can switch to but it doesn't feel the same & takes time to setup (not the end of the world) Western Computers were absolutely…

starstarstarstarstar I had a continuing problem getting ancillary equipment such as iPads and mobile phones to work on my new Gigaclear Wi-Fi system. I tried all the usual switch off, switch on tricks, move the router around, plug the nodes and leave for 30 seconds. You name it, I tried it. In desperation I rang Apple…

starstarstarstarstar The store is in an excellent situation and the staff very welcoming. Lauren and her team provide a remarkable service, other businesses would learn a lot from them regarding customer service and satisfaction. I will not be using Apple stores again, Western Computer provide everything you need and a better customer experience. I highly recommend…

starstarstarstarstar Unbelievable service. Cant speak highly enough of the 2 gentleman that served me and the communication throughout the whole experience. Had an issue with my Air Pods, they were sent away quickly with regular email updates which ended in me receiving brand new Air Pod pro's because they couldn't be fixed. Taken to shop on…

starstarstarstarstar Thank you Western Computer at Cirencester!! Excellent customer service with unbiased advice and information. Such a breath of fresh air to get good unsolicited advise and support. Would definitely recommend that you visit and talk to the staff should you have any Computer problems or simply need advice. A special thank you to Joost and…

starstarstarstarstar Excellent service from Paul and the team today. Paul was kind, calm and very reassuring. He identified the issue immediately and worked patiently to fix it. Will definitely return if I encounter another Apple issue or need something new. The store is a real gem.

starstarstarstarstar Very professional and knowledgeable help. Would recommend this company.

starstarstarstarstar I needed a new phone to keep in contact with family and hospital during a family crisis. My mobile provider could no help me with the problem so I walked around the corner to try Western Computer Cirencester. All the staff were excellent. I had all my previous data transferred quickly and with no fuss.…

starstarstarstarstar Had a complex Apple ID account issue that western computers and the team spent a good hr helping me sort. All working well now and got my library’s and music synced!

starstarstarstarstar I would 10/10 recommend Western Computer. They did an amazing job for me, and made an extra effort to get it done early because I told them I was leaving the next day. They were very warm and friendly, and I never felt stupid asking a question about the technology. Before I left they made…

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