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Read our Reviews

starstarstarstarstar This shop is such a find! Staff are really helpful and Paul took time to provide lots of advice on my latest iPhone. All products are guaranteed for 2 years too. Wonderful to talk to staff who have excellent knowledge and don’t do the ‘hard sell’. Thank you for all your help.

starstarstarstarstar Had a problem with my iMac took it into the Chester branch and discussed it with the manager Sammy who could not have been more helpful. Within 3 days the computer was up and running. I was really delighted with the service and advice I received.

starstarstarstarstar Fabulous service from Jacob today. Helpful, friendly, knowledgeable, patient and professional. His explanation of the repair process and costs along with his knowledge of alternative remedies helped me to make a decision about the best option for me. Brilliant customer service from a tech guy ….

starstarstarstarstar I went in this morning as I had some questions about my iPhone's charging port. Dean was very helpful and promptly fixed the issue for me. Thank you for your service.

starstarstarstarstar Excellent service from Paul and the team today. Paul was kind, calm and very reassuring. He identified the issue immediately and worked patiently to fix it. Will definitely return if I encounter another Apple issue or need something new. The store is a real gem.

starstarstarstarstar Fantastic service today, buying new iPhone, transfer of data to new iPhone (thank you!) and also buying new desktop. Aidan spent about 2 hours with us. All staff lovely. Totally delighted, thank you.

starstarstarstarstar excellent customer service, really friendly and helpful. would recommend.

starstarstarstarstar Sammi provided a professional approach to computer advice. He was clear and concise in his discussion. As an older IT challenged customer he was excellent. I have recommended my friends and family to purchase their computers from this personalised service rather than going to the big corporate warehouses. With thanks. Charlie.

starstarstarstarstar Have been using Western for years with my business now and they have been nothing but polite and always offers great service

starstarstarstarstar Excellent service from Harry and Alex today, helpful, knowledgeable and professional would recommend and use again.

starstarstarstarstar Martin was great in resolving issues for my elderly mother today after I was unable to help by phone (we live a distance apart). He was clearly very expert, treated my mother with consideration and respect and readily solved her issues - for which we are both very grateful!! Western Computer has gained a loyal…

starstarstarstarstar I recently had to visit this branch to get my iPhone repaired. They had the part in stock so were able to resolve my issue within a few hours. While I was there I sought the advice of an in store colleague about purchasing a new iMac. My current model was from 2014 so I…

starstarstarstarstar Just been in to Paul and Simon at Western Computers as I am a complete technophobe and of a certain age. They were so helpful and did everything for me. would definitely recommend this store. They are amazing!

starstarstarstarstar So so so helpful and actually helped me to understand what was wrong with my phone. Dean was friendly and considerate, only place i will go to get anything sorted. Excellent service!!

starstarstarstarstar As a uni student living in Cheltenham this is the closest Apple Premium Reseller and Authorised Service Provider to me. Their service has consistently been top-notch over the years and I would even argue better than at some of the actual Apple Stores I’ve been to. Quick turnaround on repairs and are extremely knowledgeable about…

starstarstarstarstar Would definitely recommend. Staff are knowledgeable & helpful.

starstarstarstarstar I didn't actually end up buying a Mac from this company because my old one was unexpectedly repaired, but I wanted to commend a staff member at head office who gave me exceptional customer service over the telephone. Tyla Hutchinson went above and beyond to help me locate the model I was looking for and…

starstarstarstarstar Andy and all the staff at western are excellent. Great service setting up my new iphone.

starstarstarstarstar Great iPhone repair from western computer’s highly recommend. Great customer service and a Costa coffee store virtually next to the Western Computer’s store! Who can resist an excuse to have a Costa drink and snack while you get a apple 🍏 repair carried out. I’m planning on returning for an apple device I was very…

starstarstarstarstar Absolutely superb experience at western computer on several occasions. Each time I was assisted promptly, politely and with lots of detailed assistance with technical info and advice. Couldn’t fault them and will definitely not hesitate to visit again. Highly recommended! 😉

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