I didn't actually end up buying a Mac from this company because my old one was unexpectedly repaired, but I wanted to commend a staff member at head office who gave me exceptional customer service over the telephone. Tyla Hutchinson went above and beyond to help me locate the model I was looking for and…

The staff are friendly and very knowledgeable. The service that they provided me was top quality.

Have been using Western for years with my business now and they have been nothing but polite and always offers great service

Great iPhone repair from western computer’s highly recommend. Great customer service and a Costa coffee store virtually next to the Western Computer’s store! Who can resist an excuse to have a Costa drink and snack while you get a apple 🍏 repair carried out. I’m planning on returning for an apple device I was very…

So so so helpful and actually helped me to understand what was wrong with my phone. Dean was friendly and considerate, only place i will go to get anything sorted. Excellent service!!

Amazing service, just the atmosphere from the manager and the staff makes you want to go back. I went there last week and the Manager helped me sort it out . Amazing to see a store where the manager still get actively involved. Top points Western Computers ,I will be back

Had to replace my dying 6S, was quickly able to make a purchase at Western Computers. Very helpful staff and quickly sorted. The problems started when I got home and tried to set up my new iPhone 12. A few mistakes down the line and I had a phone that wouldn't connect with WiFi or…

After obtaining a brand new Mac mini from my friend, I wanted to get the ram upgraded as the Mac is still under warranty from Apple. After looking at the silly prices which Apple charge, I decided to give Western Computer a shout in Cheltenham. I was informed that I could purchase my own RAM…

Absolutely superb experience at western computer on several occasions. Each time I was assisted promptly, politely and with lots of detailed assistance with technical info and advice. Couldn’t fault them and will definitely not hesitate to visit again. Highly recommended! 😉

I highly recommend Oxford Western Computers, l had an amazing first class service from the time l walked into the shop until l had my iPhone sorted out . Aidan the Assistant Manager attend and stayed with me throughout explaining all the processes, options available for me and reassured in the event things did not…

Fabulous service from Jacob today. Helpful, friendly, knowledgeable, patient and professional. His explanation of the repair process and costs along with his knowledge of alternative remedies helped me to make a decision about the best option for me. Brilliant customer service from a tech guy ….

Sammi provided a professional approach to computer advice. He was clear and concise in his discussion. As an older IT challenged customer he was excellent. I have recommended my friends and family to purchase their computers from this personalised service rather than going to the big corporate warehouses. With thanks. Charlie.

My MBP is essential for my work & business and to be without it for the standard response of 7-10days is a tough pill to swallow. I have a spare, I can switch to but it doesn't feel the same & takes time to setup (not the end of the world) Western Computers were absolutely…

Fantastic service today, buying new iPhone, transfer of data to new iPhone (thank you!) and also buying new desktop. Aidan spent about 2 hours with us. All staff lovely. Totally delighted, thank you.

Sammi was very helpful & answered all my questions , taking time to fully explain key points . - The staff serviced my Mac well , & in a good timeframe . - Will be recommending the staff & business to all my friends & family . - Well done .

The store is in an excellent situation and the staff very welcoming. Lauren and her team provide a remarkable service, other businesses would learn a lot from them regarding customer service and satisfaction. I will not be using Apple stores again, Western Computer provide everything you need and a better customer experience. I highly recommend…

Went in yesterday and they were super helpful with upgrading my iphone. Great customer service, would thoroughly recommend!

Staffs are wonderful. Really helpful, I went in without an appointment but as soon as they knew my situation and the struggle I face because of my Broken phone which I bought 6 months ago, They offered help Immediately. I can't thank them enough for that 😊😊😊😊

I recently had to visit this branch to get my iPhone repaired. They had the part in stock so were able to resolve my issue within a few hours. While I was there I sought the advice of an in store colleague about purchasing a new iMac. My current model was from 2014 so I…

Excellent service from Paul and the team today. Paul was kind, calm and very reassuring. He identified the issue immediately and worked patiently to fix it. Will definitely return if I encounter another Apple issue or need something new. The store is a real gem.