Always very polite, a bit hesitant as hgiving me bad news and didn't know for certain if the suggested solution would work. know all your staff are trained to do it as good customer relations, but to keep having your name said at the end of every other sentence is irritating!. You can't help the…

10 out of 10! Amazing service, super friendly and supportive stuff. Went there because my MacBook Pro crashed and I could not access my files. I talked to an extremely nice guy who tried everything to help me - and it worked! Fantastic, thanks so much!

Very friendly and amazing service. The staff were incredibly helpful. Ryan, the engineer serviced my MacBook Air in no time at all. Even in a time such as, this with Covid etc. they have made preventative measures to keep both staff and customers safe. I recommend and support the staff and store 🙂

Great service! I was referred here by apple to get my phone battery replaced. They fixed it very quickly and communicated clearly. Very professional experience, thank you.

Ordered online. Had the best offer around on the new M1 macbook pro 13" - called as I overlooked the delivery time and Pete was quick and fun to deal with over the phone! 10% off apple is a great on a just released product.

Referred to Western Computer by Apple for a phone repair. Booking was straight forward and when dropping the phone off I was greeted by Paul. He explained the turn around time and process. I received a notification within the hour that the technician Carl was investigating the issue and an hour later to say the…

Big thanks to Pete for his flawless service! Placed a custom order on the Friday, and it arrived the following Monday. All with clear and professional advise, can't beat that.

What a brilliant team. They are quite simply exemplars of customer care. I cannot fault the service received here.

Really impressed with the say they've repaired my computer. I have a 2015 retina macbook pro and they did a great job of replacing the battery but also doing a recall on my anti-glare. My computer feels like new, they also cleaned/or replaced the keys so it literally feels like it's brand new. Their expertise…

Fantastic service, would definitely recommend for anyone experiencing tech related issues. Super fast with great customer service. Excellent.

Superb experience at Western. Easy to enquire about what was available - seamless payment through online portal - and product delivered in under 3 days. Spot on. Will certainly go back to WC Oxford. If you also do - ask for Peter. Top top service.

I had a problem sending emails on both iPad and iPhone . Lauren was really helpful and all sorted .Excellent service , very professional and friendly. Highly recommended .Audrey

I needed a new battery for my iphone, the apple software did not recognise it! Not WC's fault! I was contacted by Jacob? from customer services who was polite and professional and said he was on the case and would call me back. He was as good as his word. I received several calls from…

Good old fashioned customer service. Davey the Retail Director (HQ), was so helpful and passed on my concerns to Paul (Cheltenham Manager) who helped me resolve it. Matt (Cheltenham Assistant Manager) was helpful in providing options for me. Much better than buying from Apple directly. I will make sure next time I buy an Apple…

Unbelievable service. Cant speak highly enough of the 2 gentleman that served me and the communication throughout the whole experience. Had an issue with my Air Pods, they were sent away quickly with regular email updates which ended in me receiving brand new Air Pod pro's because they couldn't be fixed. Taken to shop on…

How lucky we are to have Western Computers close by. My wife and I have always bought all our kit from the excellent staff. Today Pete in Cheltenham and Justin in Oxford were just so efficient, informative and friendly in quickly getting some Apple Pro Pods to us. How great it is to talk to…

had the best service that i'v ever experienced , from this store

Brad, the manager was absolutely brilliant. He helped me fix the problem with my macbook pro. Very nice and helpful.

Have been using Western for years with my business now and they have been nothing but polite and always offers great service

Great service. I took an iPhone X in for a battery replacement just before Christmas. They didn't have the battery in stock, but it was delivered and installed the following day, enabling me to collect the phone less than 24 hours after originally dropping it off.