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Read our Reviews

starstarstarstarstar Absolutely first class service and knowledge was outstanding and best grade A customer case I've experienced in years. Brad W was a epic superstar and fully helped me decide and will be returning and referring Kind regards Russell Byham

starstarstarstarstar Really friendly and knowledgeable staff. Were able to solve my problem despite it getting close to closing time on a Sunday. Highly recommend for apple product repairs.

starstarstarstarstar For any Apple users that experience issues, Western Computers istore are the people to visit. My daughter, who has used them in the past, recommended them for my 3 month old iPhone, that had decided to jam up. I took my phone in to them and the staff were ever so polite and helpful. They…

starstarstarstarstar Had a great experience at iStore Oxford. Angus was incredibly patient and kind with my elderly mum, who had lots of questions. The whole team was friendly and approachable, and we left with our issue fully resolved. You know it’s a solid place when Apple themselves refer you there in the absence of a local…

starstarstarstarstar What a fabulous experience we had today at Western Computer in Cheltenham. We went in with a broken Apple Watch and an old MacBook and within an hour, both were sorted and cleaned and ready to go. Customer service by Joost is exceptional and I will not be going anywhere else for any computer issues…

starstarstarstarstar I was served by Jordan a very knowledgeable young man. He helped me choose the iPad that was good for my needs. I felt very confident that he knew exactly what required. He transferred all details from my old iPad to my new one which saved me the trouble of struggling through it. I will…

starstarstarstarstar Jack was great, he helped us choose the right phones and provided great service. Would definitely recommend.

starstarstarstarstar Excellent service from friendly staff. I’m so glad I brought my ancient MacBook to have the operating system reinstalled. It was quick and inexpensive. I would definitely use them again.

starstarstarstarstar I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

starstarstarstarstar Two lovely men helped me out with an issue with my IPhone. They showed respect with excellent customer service. I will go back there without any hesitation for an I pad purchase in the future or for advice. I recommend this store.

starstarstarstarstar Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

starstarstarstarstar The service here from everyone was perfect but a special mention to Jack who offered great advice and went the extra mile. I cannot recommend this place enough. Thank you to all at iStore 🙂

starstarstarstarstar Fantastic experience received from iStore Chelmsford. In particular Alex and Brad who relentlessly chased to get my iPad Pro Magic Keyboard replaced under a warranty claim. Whilst not an easy case to deal with, Alex chased up relentlessly with Apple with a successful result. I will be looking to use them for any service required…

starstarstarstarstar Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

starstarstarstarstar I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

starstarstarstarstar I had an absolutely fantastic experience thanks to Bradley W. From the moment we began interacting, Bradley was professional, attentive, and genuinely dedicated to making sure everything went smoothly. He went above and beyond to ensure I was taken care of, answering every question with clarity and offering helpful suggestions along the way. It’s rare…

starstarstarstarstar Very appreciative of the service Brad provided yesterday in reinstating my new I pad which I was locked out of as had forgotten the pass code. He was very thorough, informative and patient with me (an elderly lady!). Would definitely go there again if we had any other tech problems.

starstarstarstarstar The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

starstarstarstarstar just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

starstarstarstarstar Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

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