Absolutely fantastic customer service, very attentive very friendly. The technician knows what he’s doing and had my phone fixed in 2 hours on a Sunday which is rather astonishing. They genuinely care about the customers and provide a top quality service that you rarely get nowadays, truly a cut above the rest and so I…

• Clean, organised, tidy store • Staff always visible and eager to help without being pushy • Impeccable, fast service everytime I have visited • Appointments can be booked through the Support app • Service team are upfront and honest about the potential complications with repairs, and repairs are always completed quickly Living in Chester,…

“I had an outstanding experience with Jack while getting help with my iPhone phone. His service was fantastic—he was knowledgeable, patient, and incredibly helpful throughout the process. Jack went above and beyond to ensure everything was sorted out efficiently. Truly excellent customer service. Highly recommend!” With all other customers before Jack got to me ,…

Had issues with Apple login. The guys were helpful, respectful and calmly dealt with the issue to sort the problem. Excellent customer service and care. Would strongly recommend them. Thanks guys 👍

I had the pleasure of working with Brad W, during my visit to the Store, and I couldn’t be more impressed! From the moment I walked in he greeted me with a warm smile and a willingness to assist. Brad W took the time to understand my needs and was extremely knowledgeable about the products…

I recently bought the iPhone 16 Pro Max from water computer and I couldn't be happier with the entire experience. The ordering process was smooth and hassle-free. The staff - manager Brad b was extremely helpful and knowledgeable, answering all my questions and making sure I got the right model and storage option. Highly recommend…

Absolutely fantastic service! in a pickle on a Sunday morning with no battery, the guy behind the counter not only charged my phone but fixed an occurring problem with my charging point, can’t give this enough stars, Thank You

Joost at Western Computer was unbelievably helpful. I went in with a number of phone issues and he showed such patience, knowledge and generosity. I would not hesitate to use them again in the future and recommend them 100%.

10/10 amazing! Had a smooth and great experience at Western. I have been looking for a new iPad and was kindly assisted by Rhys who was extremely knowledgeable and friendly, he helped my decision and informed me of the in-store offers available. Would definitely recommend this store.

I had an excellent experience with the support team today! My iPhone stopped charging during the night for no apparent reason, and the team quickly diagnosed the issue. They not only solved it but also provided me with a new charger, as my old ones seemed to be incompatible—completely free of charge! Everyone was professional,…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

Excellent service in repairing my iPhone from the team at Western Computers. From walking in, through assessment to completing the repair, they impressed with their knowledge, communications and commitment to getting the right outcome for me as the customer. Strongly recommend.

Went in on Thursday with a broken camera on my iPhone. I had booked an appointment but turned up 10 minutes early which was no issue. The service I received (I think from the manager) was great. He explained everything clearly and the process that my phone would have to stay with them for 2-3…

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

Popped in here to ask if they can clear out my phone’s charging port as my phone wasn’t charging properly. Rob was extremely helpful, jumped on it straight away and got it sorted for me. Extremely helpful, highly recommended! Thanks Rob!!

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Had the battery in my iPhone replaced today and received first class service. The manager Joost and his team were very friendly and helpful and because they were 20 minutes late in getting my phone back to me (through no fault of their own) Joost replaced my screen protector for free (normally around £30). Service…

Sam is extremely knowledgeable and helpful. Always impressed with their services here!. Super easy transaction when I bought my wife her birthday present!

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…