Joost the manager really did an amazing job on very short notice. I told him in the morning before I go travelling if he could replace the battery and he did it no questions ask. Highly recommend

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

Sadly run into problems with my MacBook Pro and popped into the store for a quote and estimated time on a repair. Was informed by Will that my Mac Book is now classed as vintage and therefore Apple do not repair. Will then kindly emailed me this information with a replacement model that I could…

Today we had our first visit, myself & my Father were welcomed by ‘Harry’, the service, knowledge, care to attention & patience he demonstrated was excellent. Seldom have we experienced such a service from such a personable individual. So very grateful. Julie

If you're looking to upgrade any of your tech, I would highly recommend the personal service and advice of the staff at Western Computers. Today I upgraded my phone and Joost was amazingly helpful - we had a few technical issues pairing the devices which was to do with my own provider not Western but…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Brought in my iPhone 15 Pro Max in after an official Apple store had messed up my screen (after fixing another issue I had) and the guys at Western Computer fixed it immediately. Needless to say, wont be travelling to Reading or London again to have my Apple products dealt with. The store in Oxford…

Joost was excellent. From returning my initial phone call and providing expert support, I needed to choose my new laptop for my photography business. To ensure it was in stock and helping me set up my new laptop and trading in my old Mac in store. I would highly recommend Joost and his colleagues and…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Super impressed with the excellent advice and customer service I received from Rob in the Cheltenham store this morning. Very knowledgeable and helpful with trouble shooting my technical issue. Highly recommend.

After being told by Apple that my device needed replacing ( but would not say why) and with them telling me over the weekend they had tried to call Western Computer but were closed. I decided to take my phone in myself. Was dealt was an EXTREMELY helpful man (unsure of his name my apologises)…

Visited today with a problem on my iPhone 14 Pro Max. The guy there was so helpful and sorted it out quickly, explaining what had gone wrong. Definitely worth the journey into Chester. Thanks

Amazing Service. Steve was absolutely amazing with us. Took time to help us with our problem. He was so patient and wouldn’t give up on the issue. Unfortunately it became apparent that Apple were the only people who could help and Steve provided us with all the information we needed to take this forward. Would…

I had an appointment and was seen by Brad with the assistance of Sam. They were welcoming and friendly. They listened to the issue I had with my iPad and then spent time trying various options to resolve the issue, which they did. The whole experience was very positive and although they worked quickly, it…

I visited Western Computer today to buy a screen protector for my new iPhone. Maria served me and I would like to thank her so much for her attentive service. She made it easy and offered to fit the screen protector. Excellent help and support. I had some technical questions concerning my transfer to my…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

Harry was amazing very helpful and so was all the other as staff. My dad had to pay £49.00 to reset his new tablet as the security blocked his access which I wasn't surprised by as Apple charge for everything and it's a bit of rip off but I expect nothing less from Apple but…

i came in as my phone wasn’t charging and they booked me in immediately and it was fixed 2 days later. i also had a problem with the phone not backing up (a fault of mine) and they went to great lengths to ensure i could get all my data back!! brad and all staff…

want to leave my feedback about the service I received at the Western Computer store. I was served in a polite, helpful, efficient and honest manner. Thank you very much for recovering my Mac Book Air. I recommend this store because they solved the problem and I am able to work.

Took my phone in first thing in the morning for screen repair and picked it up again by lunchtime. Fantastic service from friendly, helpful and accommodating staff. Would absolutely recommend.