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Read our Reviews

starstarstarstarstar Always very polite, a bit hesitant as hgiving me bad news and didn't know for certain if the suggested solution would work. know all your staff are trained to do it as good customer relations, but to keep having your name said at the end of every other sentence is irritating!. You can't help the…

starstarstarstarstar Ordered online. Had the best offer around on the new M1 macbook pro 13" - called as I overlooked the delivery time and Pete was quick and fun to deal with over the phone! 10% off apple is a great on a just released product.

starstarstarstarstar Staff is always very knowledgeable and helpful. Brad helped me out to order a new macbook pro and helped me pick the right one for me. I would reccomend this store to anyone looking for new apple products!

starstarstarstarstar Brad, the manager was absolutely brilliant. He helped me fix the problem with my macbook pro. Very nice and helpful.

starstarstarstarstar Excellent service from Millana. Highly recommend

starstarstarstarstar Good old fashioned customer service. Davey the Retail Director (HQ), was so helpful and passed on my concerns to Paul (Cheltenham Manager) who helped me resolve it. Matt (Cheltenham Assistant Manager) was helpful in providing options for me. Much better than buying from Apple directly. I will make sure next time I buy an Apple…

starstarstarstarstar Great service. I took an iPhone X in for a battery replacement just before Christmas. They didn't have the battery in stock, but it was delivered and installed the following day, enabling me to collect the phone less than 24 hours after originally dropping it off.

starstarstarstarstar Over the moon with the service and speed of fixing the broken screen on my Macbook Pro. Ryan was really helpful in handling everything at the start and then exceeded my expectations by having the job completed within 24 hours (instead of potentially 4 days as quoted). A very happy and relieved customer. Highly recommend…

starstarstarstarstar When my MacBook Pro developed an unusual battery problem which started causing damage to other parts of the laptop, Western Computers fixed it within 24 hours, including replacing the main body, keyboard, trackpad and battery + the cost was covered by Apple, even though my laptop was 2 years old. The laptop was like new…

starstarstarstarstar Great customer service, both on the phone, email and in person. I only had to get a small problem on my laptop fixed but they were very accommodating and understanding, especially of the fact I needed my laptop back quick due to deadlines and work!

starstarstarstarstar Have been using Western for years with my business now and they have been nothing but polite and always offers great service

starstarstarstarstar Came in today to buy my university laptop and Paul was so helpful! Managed to preorder me my laptop within a matter of minutes, helped me find a sufficient adaptor for my USB drive and delivered some of the best customer service I have ever experienced (and I work in retail!). Thank you so much!…

starstarstarstarstar Really good service, reset my iPhone when I forgot my passcode, very fast and extremely helpful! Even willing to help me just before they were about to close for lunch! Very dedicated, honestly saved my bacon! Proper life savers, amazing service! Really appreciate it.

starstarstarstarstar The team were incredibly helpful and provided an excellent service. Highly recommend these guys!

starstarstarstarstar My elderly mother is just telling me about the amazing service she received from Western this week. Having locked herself out of her Apple account over 6 months ago, and on buying a new phone, she was advised to try Western to see if they could unlock it. She walked in off the street, first…

starstarstarstarstar This merchant and it’s amazing staff was exceptionally helpful, friendly and accommodating. Justin was the best representative of Apple professionalism and superb customer service in England. Thank you very much to Western Computer for your immediate assistance despite the current challenging situation, they managed to help me with my iPhone XI Promax.

starstarstarstarstar Western Computers Oxford How the world can change! Had over the years acquired a range of technology there from and the High Wycombe shop and they became a ‘no go area’ - slovenly, boorish staff with a general ‘you can wait’ and ‘can’t be bothered’ attitude. Can never understand how people run their company that…

starstarstarstarstar So my a1398 macbook pro wouldn't boot after a reinstall. Tried everything. These guys fixed it within a few hours. Genuinely can't thank them enough. The guy serving was a true gent and it cost a lot less than expected. 5 star service. Would defo recommend.

starstarstarstarstar Save a journey to Reading to the Apple store, know if you have a problem with the product there is a helpful person at Western Computers. I avoid on line as Apple products seem to be all the same price, you cant fault the helpful staff, buy in confidence.

starstarstarstarstar Really helpful staff, Lauren and Andy. Good experience. I recommend this store!

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