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The AppleCare Protection Plan for Mac provides up to three years of expert telephone technical support and additional hardware service options from Apple.



When you purchase the AppleCare Protection Plan, just one phone call can help answer questions on a wide range of topics, including how-to questions about iLife, iWork and more. You can even get local repair service when you visit other countries around the world.

Key Features

One stop for expert technical support:
– Direct access to Apple experts
– Onsite service for desktop computers
– Local Apple hardware service when travelling around the world

Additional Apple hardware service options for:
– Your Mac computer
– Included accessories such as the power adapter
– Apple memory (RAM)
– AirPort
– Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac and
Mac mini)
– Apple display purchased with your Mac

Software support included:
– Using the OS X operating system4
– Quick how-to questions about iLife and iWork –Connecting to printers and AirPort networks


AppleCare Protection Plan benefits are in addition to a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For details, visit Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms and conditions at
1. The AppleCare Protection Plan must be purchased within 12 months of the original purchase date of your Mac and provides up to three years of coverage from the original purchase date of your Mac. AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, visit
2. Local telephone fees may apply. Availability of service options depends on country in which service is requested and location of Apple Authorised Service Provider. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. Apple may also request that the customer replace components with readily installable parts.
3. The AirPort device and Time Capsule must be purchased up to two years before your Mac purchase or during the terms of your AppleCare Protection Plan coverage.
4. For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server.For advanced server operation and integration issues, purchase AppleCare OS Support — see details at