Cookies
We use cookies to give you the best possible experience on our website.
Accept All Cookies
Find out more
Cookie Portal
Manage and find out more about the cookies used on this website.
View Cookie Settings
Read Cookie Policy
Accept All Cookies and Close
Close Without Saving
< Back
This website has 3 types of cookies:
Your preferences will not take affect until the next page loads or this page is reloaded.
Strictly Necessary Cookies
Feature Cookies
Performance Cookies
Save and Close
< Back
< Back
Cookie Policy
< Back
Toggle menu

Western Computer Store Opening Update

Dear Customer,

 

Based on the latest guidance from the Government all our stores are now open.

 

From the 24th July as per Government guidance face masks will be compulsory when you visit our stores. We politely ask that you adhere to this guidance for the safety of our staff, yourself and other customers. Unfortunately, we are unable to provide masks for customers.
Our teams of Apple Experts look forward to welcoming you into our stores. 

 

The stores will initially be open Tuesday to Saturday, 10AM - 5:30PM. Please note our stores will be closed 1PM - 2PM Tuesday to Saturday. Our stores are opening at the later 10AM as staff are hard at work maintaining strict cleaning, and maintanence of the store to ensure it is safe for both our staff and customers. 

We wanted to let you know the number of changes we've made to be in line with the Government guidance. Most importantly how we are planning on keeping you and our staff safe when you visit our stores.

Which stores and service centres are open 

 

Chelmsford - Open

 

Cheltenham - Open

 

Chester - Open

 

Cirencester - Open

 

Leamington Spa - Open

 

Oxford - Open

 

Preston - Open

Changes when you are inside our stores

 

  • We're limiting the number of customers allowed in our stores at any one time.
  • We've added markers to help maintain the 2-metre social distance rule. 
  • You will be able to browse our products and demonstrations are available with strict cleaning practices in place to ensure your safety. Our expert staff will be on hand to advise you on any of your requirements.
  • We strongly encourage the use of our Click and Collect service.
    • You can browse products on western.co.uk
    • Please wait until you have received an email or text from us indicating that your order is ready to collect before heading into the store

     

     

Protecting our staff and customers

We have added Perspex screens at the tills to minimise contact between staff and our customers. We have supplied staff with masks, gloves, face guards and hand sanitiser. Please note, that face masks are not available for customers. 


Online Store

 

Our online store continues to operate as normal with home delivery available.

Shop Now >

Apple Certified Mail-In Repairs

 

Our Chelmsford, Cheltenham, Cirencester, Leamington, Oxford and Preston service centres are open from the dates shown above. 

 

For all other locations a mail-in service repair is available. So if you have an urgent service requirement please complete the form on our web site and we will organise a courier and get your product fixed. 

 

For more information regarding our mail-in repair service please click here

Business sales and support

 

Our Business sales and support teams are now home working but it’s very much a case of "business as usual" for our business customers.

We will also continue to fulfil our service agreements, working, of course, within government guidelines. 

 

Thank You 


 We would like to thank you all for your continued support in these unprecedented times.

Most important of all, we hope that your families and yourselves remain safe and well. 

From the team at Western Computer.