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Careers at Western Computer

Work with a team of Apple enthusiasts.

Apple Business Specialist 
Bristol


Apple is becoming the preferred platform of choice for both desktop and mobile computing in the business sector. This has been achieved by offering a truly flexible IT solution that enables anytime anywhere business and by addressing the needs of media rich environments. Every business is looking to enhance and embed IT within their infrastructure, ultimately they want to raise standards and they need assistance in achieving these goals.

Target market:
Small and medium businesses
Local Government
Corporate

Job Purpose:
Proactively approach businesses with a view to becoming their preferred Apple provider. Identify key personnel within businesses, approach them and seek a face to face meeting. Explain our range of services and solutions, demonstrate core Apple technologies such as Mac OS and iOS and identify sales opportunities. 
Develop opportunities to provide system proposals/quotations, follow up and ultimately close the business.

The successful candidate will inherit some existing accounts and join a highly successful Apple Business team, who will support them during the learning process. 

Key Responsibilities:
Achieve a monthly and annual sales target 
Deliver sales activity reports and sales forecasts
Maintain a sales pipeline, prospect list and client database 
Approach all business accounts within your sales territory by phone, email or letter
Identify key decision makers and seek an introduction meeting
Build personal relationships with our customers and maintain them with regular contact
Develop and maintain a set of key accounts 
Communicate/demonstrate our solutions

Job Type: Full-time

 

To apply for this position, please click here

Service Supervisor 
Cheltenham


We are looking for an enthusiastic and motivated I.T Technician / Laptop repair technician to work in our Cheltenham Store. The successful candidate must have experience in inspecting and diagnosing and/or repairing computers and mobile phones. We would prefer candidates with some customer-facing skills.

The day to day running of a busy Apple Service centre.
Diagnosing and repairing iMacs, MacBooks, iPhones and iPads with both software and hardware faults.
Replacing existing hardware devices.
Component level repairs including motherboards and graphics card.
Integrating with a strong team of friendly staff.
Using Apple's Global Service Exchange database on a daily basis.
Responsible for ordering, stocking and returning of official Apple parts.
Maintaining our high level of Apple KPI scoring.
Dealing with customers face to face in a professional and empathetic manner.
Skills / Qualifications / Experience Required

Must have previous experience of computer or phone hardware repair in a commercial environment.
Must be a team player.
Must be able to think on your feet.
Excellent communication skills both face to face and email.

Job Type: Full-time

To apply for this position, please email your CV to adam.rayton@western.co.uk

Key Time Sales Advisor
Preston, Oxford and Cheltenham


Join us at our Apple Premium Reseller Store, a unique place where people come to discover Apple products.

Be part of our team at Western and show your passion and expertise as you connect customers with Apple products.

Ideally, you will possess:

An understanding and passion for Apple technology
Smart appearance
A friendly, confident personality and good communication skills
Organised and professional manner
You're warm and friendly, and you love sharing knowledge
You have retail or customer service experience, or you just like helping people
You understand customer's needs and can provide the right solutions
You feel strongly about providing an exemplary customer experience
You're a team player who thinks quickly on your feet
You want to grow and learn in a changing environment
You will need to be able to work weekends

Full training will be provided on all aspects of the role.


To apply for the Preston position, please email your CV to daniel.cooper@western.co.uk 

To apply for the Oxford position, please email your CV to edel.griffith@western.co.uk

To apply for the Cheltenham position, please email your CV to adam.rayton@western.co.uk