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Careers at Western Computer

Work with a team of Apple enthusiasts.

 

Store Manager 
Cirencester

Join us at our freshly updated Apple Reseller Store, a unique place where people come to discover Apple products and receive support and training on the Apple ecosystem. Be the manager of a new team and show your passion and expertise as you connect customers with Apple products.

 

Ideally, you will possess: 

 

A strong retail background including, stock control, driving sales, providing excellent customer service and the management and constant mentoring of a team of sales people.
A good understanding and passion for Apple technology
The skills to understand a customer's needs and provide the perfect solution
A friendly, confident personality with excellent communication skills
An organised and professional manner
Please include a covering letter that details your past retail experience and knowledge of Apple products as this is essential to the role.


Must have previous experience of retail management (2 years preferred).

Job Type: Full-time

To apply for this position, please email your CV to adam.rayton@western.co.uk

Key Time Sales Advisor
Chester, Preston and Oxford


Join us at our Apple Premium Reseller Store, a unique place where people come to discover Apple products.

Be part of our team at Western and show your passion and expertise as you connect customers with Apple products.

Ideally, you will possess:

An understanding and passion for Apple technology
Smart appearance
A friendly, confident personality and good communication skills
Organised and professional manner
You're warm and friendly, and you love sharing knowledge
You have retail or customer service experience, or you just like helping people
You understand customer's needs and can provide the right solutions
You feel strongly about providing an exemplary customer experience
You're a team player who thinks quickly on your feet
You want to grow and learn in a changing environment
You will need to be able to work weekends

Full training will be provided on all aspects of the role.


To apply for the Chester position, please click here

To apply for the Preston position, please email your CV to daniel.cooper@western.co.uk 

To apply for the Oxford position, please email your CV to lizzy.motraghi@western.co.uk

Apple Service Technician
Chester

We are looking for an enthusiastic and motivated I.T Technician / laptop repair technician to work in our soon to launch Chester Store. The successful candidate must have experience in inspecting and diagnosing and/or repairing computers and mobile phones. We would prefer a candidate with some customer-facing skills. Experience in working with Apple products would be a huge advantage.

The day to day running of a busy Apple Service centre.
Diagnosing and repairing iMacs, MacBooks, iPhones and iPads with both software and hardware faults.
Replacing existing hardware devices.
Component level repairs including motherboards and graphics card.
Integrating with a strong team of friendly staff.
Using Apple's Global Service Exchange database on a daily basis.
Responsible for ordering, stocking and returning of official Apple parts.
Maintaining our high level of Apple KPI scoring.
Dealing with customers face to face in a professional and empathetic manner.

 

Skills / Qualifications / Experience Required

Must have previous experience of computer or phone hardware repair in a commercial environment.
Must be a team player.
Must be able to think on your feet.
Excellent communication skills both face to face and email.

Job Type: Full-time 

 

To apply for this position, please click here