An introduction to the Mac and the Mac operating system. On completion of the course, delegates should be able to easily negotiate their away around the Mac and understand how to organise and retrieve files, print documents, access the internet, add devices and configure their Mac as required.

This is an introductory course designed to give delegates the knowledge to resolve simple hardware faults and software problems. No technical knowledge is assumed and, where required, clear explanations are given. Attendee's questions are encouraged. Attending this course should save hours of lost time and reduce blood pressure levels.

OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting. This course is designed to give you a tour of OS X functionality of and methods for supporting users of OS X systems. The course is a combination of lectures and hands on case study exercises that provide practical real world experience.

Mac OS X Server 10.7 Essentials is a three day, hands-on course that provides technical coordinators and entry-level system administrators with the skills, tools and knowledge to implement and maintain a Mac OS X Server-based system.

This three-day course focuses on strategies for providing secure access from mobile devices to services running on private networks. Working with Mac OS X Server, students learn how to securely provide network services such as web, mail, and calendar to mobile computers and devices, such as the iPhone.