Western is an authorised Apple Service Provider and offers warranty repairs on all Apple equipment less than a year old. For equipment over a year old a chargeable bench repair service is offered.

All faults are diagnosed using procedures laid out by Apple and using the Apple diagnostic tools. Where the machine is out of warranty, a report is submitted to the customer detailing the extent of the problem, the parts required, estimated completion time of repair and cost. No further work is undertaken without the consent of the customer.

Repairs are completed in-house and all parts used are provided by the manufacturer and are fully warranted.