Managed services support plans.
Western Help Desk
Make an unlimited number of calls to an Apple Certified Technician who will assist you in diagnosing system faults or provide guidance on system set up and application use. The Help Desk offers a remote access service where our technicians will take control of your systems and resolve issues.
Schools Managed Services £1499.00
This includes Help Desk plus 3 days per year of pre-scheduled technician visits – onsite support including any installation of new equipment. Book one day per term or use them altogether. Additional days can be bought at anytime.
Schools Managed Services with APL £2399.00
This includes 2 days of Apple based APL training designed to meet your specific training needs. Talk to us about how we can help with your APL sessions – offering updates or further insights into how the iPad can transform your teaching.
Our Western Care optional on-site hardware cover is also available to complement the Help Desk. With this level of cover if we cannot resolve your system issues remotely, we will send a technician to your school to
fix on site.
For a full list of our services available, please click here.