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Careers at Western Computer



Work with a team of Apple enthusiasts.



Junior Apple Hardware Technician

Oxford


This is a fantastic opportunity to kick-start your career in IT!

As a Junior Apple Hardware Technician , you will be working in Oxford's only Apple Authorised Service Centre. We only deal with Apple products, servicing thousands of Macs, iPhones and iPads each year.

From simple jobs such as replacing an entire device under warranty to in-depth and complicated work such as diagnosing and replacing an entire logic board in a Mac Pro, you will learn how to work on all Apple devices, receive on-site training from our team and eventually become a fully trained Apple Authorised Technician.

About You

We are looking to hear from young individuals with a keen interest in IT and technology – this may be displayed through your studies at school, college or your interests.
We expect candidates to have some of the following skills, qualities and experience:

A passion for working with computers and technology
Self-motivated with a good work ethic
Ability to work as part of a team and also independently
Willingness to learn and progress within the industry
Excellent communication and interpersonal skills
An aptitude for problem solving

Please email a CV to edel.griffith@western.co.uk and harminder.palda@western.co.uk or alternatively, pop into store for a chat.

Job Type: Full-time
Job Location: Oxford, Oxfordshire


Apple Business Specialist

Cheltenham and Bristol 


Apple is becoming the preferred platform of choice for both desktop and mobile computing in the business sector. This has been achieved by offering a truly flexible IT solution that enables anytime anywhere business and by addressing the needs of media rich environments. Every business is looking to enhance and embed IT within their infrastructure, ultimately they want to raise standards and they need assistance in achieving these goals. 

Target market:

Small and medium businesses
Local Government creative departments
Corporate creative departments

Job Purpose:

Proactively approach businesses within your sales territory with a view to becoming their preferred Apple provider. Identify key personnel within businesses, approach them and seek a face to face meeting. Explain our entire range of services and solutions, demonstrate core Apple technologies such as Mac OS X and iOS.

Generate opportunities to provide system proposals/quotations, follow up and ultimately close the business. Identify potential marketing/event opportunities such as technology days where we could further promote our services within the region.  

Key Responsibilities:

Achieve a monthly and annual sales target
Deliver sales activity reports and sales forecasts
Maintain a sales pipeline, prospect list and client database
Approach all business accounts within your sales territory by phone, email or letter
Identify key decision makers and seek an introduction meeting
Build personal relationships with our customers and maintain them with regular contact
Develop and maintain a set of key accounts
Communicate/demonstrate our solutions
Identify potential opportunities to market our service such as events and trade fairs
Manage all aspects of the relationship such as sales, service, training
Attend Apple and third party training
Sustain and develop product knowledge

Key candidate qualities:

Have an understanding and passion for Apple technology
Experience using OS X and iOS
Have an understanding of the business sector from either previous sales or working experience
Excellent verbal and written communication skills
Smart appearance
Ability to engage with all levels of management
A friendly, confident personality
Comfortable using the phone to contact customers
Comfortable meeting customers face to face
Comfortable delivering effective presentations
Ability to quickly establish and maintain personal relationships
Good administration skills
Be well organised and possess good time management skills
Hold a good level of basic IT knowledge 
Ability to work alone and as part of a team 
A desire to deliver an exemplary customer experience
Competitive with a desire to succeed

Package:

Competitive salary based upon experience
Uncapped commission scheme
Company car
MacBook, iPad, iPhone

Contact Dave MacMullan on 0117 922 5661 or email dave.macmullan@western.co.uk


Key Time Sales Advisor (Temporary Position)

Cheltenham


Join us at our Apple Premium Reseller Store, a unique place where people come to discover Apple products.

Be part of our team at Western and show your passion and expertise as you connect customers with Apple products.

Ideally you will possess:

An understanding and passion for Apple technology
Smart appearance
A friendly, confident personality and good communication skills
Organised and professional manner
You're warm and friendly, and you love sharing knowledge
You have retail or customer service experience, or you just like helping people
You understand customer's needs and can provide the right solutions
You feel strongly about providing an exemplary customer experience
You're a team player who thinks quickly on your feet
You want to grow and learn in a changing environment
You will need to be able to work weekends

Full training will be provided on all aspects on the role.

To apply for this position, please email your CV to adam.rayton@western.co.uk 


Key Time Sales Advisor

Oxford


Join us at our Apple Premium Reseller Store, a unique place where people come to discover Apple products.

Be part of our team at Western and show your passion and expertise as you connect customers with Apple products.

Ideally you will possess:

An understanding and passion for Apple technology
Smart appearance
A friendly, confident personality and good communication skills
Organised and professional manner
You're warm and friendly, and you love sharing knowledge
You have retail or customer service experience, or you just like helping people
You understand customer's needs and can provide the right solutions
You feel strongly about providing an exemplary customer experience
You're a team player who thinks quickly on your feet
You want to grow and learn in a changing environment
You will need to be able to work weekends

Full training will be provided on all aspects on the role.

To apply for this position, please email your CV to edel.griffith@western.co.uk